Our dictionary says that the verb “facilitate” means “to make easier the progress of”.
A facilitator does not chair the meeting, nor does she/he proffer views on the content of the discussion. The facilitator is there to help the group reach its goals.
A few suggested uses would be:
The management board of an organisation finds that it keeps getting stuck in meetings, covering the same arguments time and time again.
Facilitation can break this cycle.
A group meets infrequently, but when they do “things need to happen”, for example trustees of a voluntary organisation or managing partners in a commercial firm. What may happen is that, by the time the last meeting has been re-visited and a few of the regular hobby horses touched upon, there is no time left for any discussion on items that were meant to be discussed.
Facilitation keeps a meeting on track.
Meetings are dominated by the same few members, leaving little space for the quieter or less assertive to have their say.
Assuming that the members of the group are appropriate, facilitation allows the unheard a voice.
The result? You will have a unified team that is energetically committed to action, a process that comprehensively addresses the business need at hand and clear direction on how to implement deliverables and achieve results.
Creating Solutions - Rather than refraining from making suggestions we use specific techniques to offer participants unexplored solutions.
Ensuring Process Effectiveness - Rather than dictating the process, we solicit group involvement to ensure all critical issues are addressed.
Focus on Results - Rather than viewing the facilitated session interaction as the "end-all", we maintain a strict focus on the organizational objective and the buy-in required to achieve it.
Active Engagement - Rather than simply allowing the group to self-direct by assuming a "referee" type role, we fuel productive interaction by actively engaging participants, challenging assumptions, identifying conflicting views and building consensus.